January 22, 2014

Dynamics CRM 2011 – Retrieve attribute value using oData

  Issue: Have a custom lookup field looking up the contact entity and need to pull specific information (email address) from the contact entity into a […]
January 21, 2014

Dynamics CRM 2011 – C# Template (Note to self)

Note to self. Add: After:    
January 16, 2014

Dynamics CRM 2011 – Replace case resolution with dialog

NOTE: There are probably better ways of doing this (e.g.  a ribbon editor) Problem: CRM case resolution doesn’t allow customisation Solution: Replace case resolution with custom […]
January 13, 2014

Dynamics CRM 2013 – Change navigation area icon

Image Size: 32×32 (By the looks of it – I did 24×24 to test, as below, but is a bit smaller, so 32×32 seems logical) Image […]
January 13, 2014

CRM 2013 – Create quick create form and add to navigation

Spent far too long looking for this, wanted to throw myself out of the window.. Customise the System Select entity (e.g. Accounts) Scroll down to ‘Allow […]
January 10, 2014

Dynamics CRM 2013 – Another Gripe… Advanced Find from Settings

Where in the world do I run an advanced find from on CRM 2013 when in Administration? (or likewise) CRM 2011: CRM 2013:   Either I’m […]
January 8, 2014

Dynamics CRM – Goals or Reporting?

One thing I’ve learnt whilst living in the world of Dynamics CRM is that KPIs are nice. They can be used for both good and evil. […]
January 8, 2014

CRM 2013 – Home Button Love

I know this is probably the smallest change in the world, however in my mind it’s so much nicer than it was in 2011. The bit […]
January 8, 2014

Dynamics CRM 2011/2013 – privacy options annoyance

CRM crashes. CRM crashes a fair bit. CRM crashes then asks me if I want to report the error to Microsoft. I like reporting errors to […]
January 8, 2014

CRM 2011/2013 – Difference between Simple and Detailed advanced find

For the first time ever, I’ve decided to change my ‘Advanced Find’ options to see what they did, as I always had a habit of pressing […]